(The title is a bit awkward but I loved the alliteration!) Tell me if this sounds familiar… …“We want to build trust. We want to have a seat at the table. What can we do to WOW our customers and build trust in our expertise and capabilities?” It’s familiar to me. In every organization in […]

First of all, I’m SO sorry for the terrible Top Gun reference in the title. The best title was already used and this one is less than awesome. OK, now on to it. Recently Jim Benson (author of Personal Kanban) asked that I provide him some feedback on a piece he is writing called “Reading […]

In Homer’s epic “The Odyssey”, Odysseus, King of Ithaca spends 10 years traveling home from the Trojan War. On his journey through the lower world, Odysseus was warned by Circe, daughter of the Sun, to be wary of the Sirens on his journey home. The fate of sailors hearing the beautiful Siren Song was to […]